Terms and Conditions

1. Website Purpose

This website provides general information about Crown on Mane’s hair loss solutions, hair enhancement options, wigs, toppers, hairpieces, consultations, product options, and related services.

Website information is provided for general informational purposes and is not medical, legal, or financial advice.

2. Services and Consultations

Crown on Mane may offer private consultations concerning wigs, toppers, hairpieces, hair replacement options, hair enhancement options, and general product guidance.

A consultation does not guarantee that a client will purchase a product or receive a particular service.

Crown on Mane may determine that a service, product, or consultation is not appropriate for a client’s needs.

3. No Medical Advice

Crown on Mane does not diagnose medical conditions, treat scalp disorders, prescribe treatment, or provide medical advice.

Clients should direct medical questions to their physician or other licensed healthcare provider.

If you are experiencing sudden hair loss, scalp pain, irritation, inflammation, or other medical concerns, please contact a licensed healthcare provider.

If you have an urgent medical concern, contact a healthcare provider or emergency services.

4. Appointments

Appointments may be scheduled through Microsoft Bookings, by telephone, by email, or through another approved Crown on Mane communication method.

The appointment availability shown online may change based on business hours, staff availability, calendar conflicts, holidays, closures, or technical limitations.

A one-hour appointment is reserved for the scheduled client. If the consultation ends early, the remaining time may be used for preparation, cleaning, or other business activities.

Virtual appointments may be conducted through Microsoft Teams. Clients are responsible for having a suitable device, internet connection, camera or microphone when needed, and a reasonably private location.

Some follow-up services, including measurements, product review, and pickup, may need to be completed in person.

5. Cancellations and Rescheduling

Clients should cancel or reschedule as soon as possible by using the appointment-management link in the confirmation message or by contacting Crown on Mane directly.

Crown on Mane may cancel or reschedule an appointment because of illness, emergency, scheduling changes, technical problems, weather, facility issues, or other circumstances.

Repeated missed appointments, late cancellations, or failure to respond may affect future booking availability.

6. Client Information

Clients must provide accurate contact and appointment information.

Please keep booking notes and website form messages general. There is no need to share detailed personal or health information through public booking forms, general website forms, or appointment notes.

The website Privacy Notice provides additional information about information handling and privacy.

7. Products and Results

Product availability, color, texture, length, construction, fit, and appearance may vary.

Crown on Mane does not guarantee that a product will meet every client’s preferences, expectations, or desired result.

Clients are responsible for reviewing product details, care instructions, maintenance expectations, and return or exchange terms before purchase.

Any product-specific warranty, return, exchange, or manufacturer policy will apply according to its written terms.

8. Payments and Fees

Any applicable price, deposit, payment requirement, product charge, or service fee will be communicated before the applicable purchase or paid service.

Private consultations are $50. The consultation fee is applied as a credit toward a wig, topper, hairpiece, or hair replacement system purchase made within 30 days of the consultation. Consultation fees do not include products or other services.

Crown on Mane may update prices, offerings, appointment types, and service availability without advance notice. Changes will not alter a transaction that has already been completed unless required by law or agreed in writing.

9. Website Content

Website text, images, logos, graphics, designs, page layouts, and other content belong to Crown on Mane, Unc Style Barbershop and Suites, LLC, or their respective content owners unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or use website content for commercial purposes without prior written permission.

10. Third-Party Services

The website or booking process may use third-party services such as Microsoft Bookings, Microsoft Teams, email services, hosting services, analytics tools, payment providers, or social-media platforms.

Third-party services may have their own terms, privacy policies, security practices, outages, and limitations. Crown on Mane is not responsible for third-party policies or service interruptions outside its reasonable control.

11. Prohibited Use

You may not use the website or booking system to:

• Submit false or misleading information
• Impersonate another person
• Attempt unauthorized access
• Upload malicious code
• Interfere with website or booking operations
• Harass, threaten, or abuse Crown on Mane, its staff, clients, or vendors

12. Disclaimer of Warranties

To the extent permitted by law, the website and its content are provided on an “as available” and “as is” basis.

Crown on Mane does not warrant that the website, booking page, content, appointment availability, communications, or third-party services will always be accurate, complete, uninterrupted, secure, or error-free.

13. Limitation of Liability

To the extent permitted by law, Crown on Mane and Unc Style Barbershop and Suites, LLC are not responsible for indirect, incidental, special, consequential, or punitive losses arising from use of the website, booking system, consultations, products, appointment changes, or third-party services.

Nothing in these Terms and Conditions limits rights or remedies that cannot legally be limited.

14. Changes to These Terms

Crown on Mane may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of the website after an update means that you acknowledge the updated Terms and Conditions.

15. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules, except where applicable law requires otherwise.